Electronic customer relationship management and reputation: drivers of customer satisfaction and loyalty in digital-only banking
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DOI: 10.1057/s41264-024-00297-1
文献链接: https://link.springer.com/10.1057/s41264-024-00297-1
其他信息:
出版社: Springer Science and Business Media LLC
作者: Manijeh Haghighinasab; Donya Ahmadi; Farzaneh Khobbakht
全文下载地址: https://link.springer.com/content/pdf/10.1057/s41264-024-00297-1.pdf
